Billing Terms and Conditions
At Furniture’s Village, we are committed to making your shopping experience smooth, secure, and transparent. These Billing Terms and Conditions explain how we handle payments, pricing, order processing, and related matters on our website.
By placing an order on our website, you agree to the billing terms outlined below.
Payment Methods
We accept a variety of secure payment methods to give you flexibility and peace of mind. You can pay using credit or debit cards, such as Visa, MasterCard, Discover, American Express, Apple Pay, Shop Pay, Google Pay, Union Pay, Maestro, Diners Club.
All payments must be made in full at the time of placing your order unless we have specifically offered or agreed to a payment plan or financing option. Your payment details are encrypted and processed through trusted, PCI-compliant payment providers.
Order Confirmation
Once your payment has been successfully processed, you will receive an order confirmation email. This email will include your order details, a receipt, and an estimated delivery time frame.
Please ensure all billing and shipping information is correct when placing your order. Incorrect or incomplete information may delay processing or delivery.
Pricing and Taxes
All prices listed on our website are shown in British Pounds (£ GBP) and are inclusive of VAT, unless otherwise stated. We strive to ensure all prices are accurate at the time of publishing, but errors may occur.
If we discover a pricing error after you place your order, we will contact you as soon as possible. You will have the option to proceed with the corrected price or cancel your order for a full refund.
Delivery charges, if applicable, will be clearly displayed during the checkout process before you confirm your order.
Refunds and Cancellations
Our Returns and Refund Policy outlines your rights to return items and request refunds. If a refund is approved, the amount will be credited back to the original payment method within a reasonable timeframe.
If you need to cancel your order before it has been dispatched, please contact us immediately at info@furnituresvillage.co.uk. If your item has already been shipped, you may need to follow our standard return process once the item arrives.
Failed or Declined Payments
If your payment fails or is declined, the order will not be processed. You will be notified during checkout or shortly after attempting payment. We recommend checking with your bank or card provider if you believe the payment should have gone through.
We reserve the right to cancel any orders where we are unable to successfully receive payment or verify billing information.
Fraud Prevention
To protect our customers and business, we may perform additional verification checks on certain orders. This may include confirming billing addresses, requesting ID for high-value orders, or contacting you by phone or email.
Suspicious or fraudulent orders will be cancelled without notice, and may be reported to relevant authorities.
Contact Information
Phone: +44 7429 918868
Email: info@furnituresvillage.co.uk